Accelerate your retail business with omnichannel communication

Grow conversions, boost revenue, and drive efficiencies, with an omnichannel retail strategy. 

Create the ideal omnichannel retail strategy to drive better results

Add your customers’ favorite channels to your communication stack and start offering better interactions at every touch point.

Add more digital channels across your customer touchpoints

Our platform provides everything you need to deliver an omnichannel retail experience that drives business impact. Whether you’re looking to add a simple SMS service, or personalize at scale across email, WhatsApp, and more, the options are endless. 

Automate marketing, support, and sales communications at scale

Drive efficiencies and empower your teams to focus on only the complex, high-value areas of customer experience. Automate key areas of your customer service and engagement using:

  • AI chatbots
  • Cloud contact center
  • Marketing automation
  • Customer data platform

Unify customer data and craft smarter campaigns

Our customer data platform unifies information from your POS, ERP, CRM, loyalty programs, website visits, mobile app visits, and more. Gain a clear view of your customers for smarter, personalized, higher-conversion campaigns.   

Unify your communications and increase customer satisfaction

Engage customers

Send hyper personalized, event-triggered campaigns that improve conversion rates and drive sales.

Support 24/7

Provide real-time service, with smart chatbots and live agents, through a digital contact center.

Drive loyalty

Establish a better connection with shoppers, with personalized messages based on their past behavior.

Automate operations

Orchestrate and automate your real-time notifications, tracking updates, and all types of reminders.

Build your ideal retail API integration

A flexible and comprehensive API that enables you to build your perfect retail solution.

Iterate as you grow, add more channels, and support more customers.

Enrich and simplfy your Omnichannel retail experiences

Our full-stack cloud communications platform helps retail brands make personal connections with their customers and offer better conversational journeys.


Cloud contact center solution


Chatbot building platform

People CDP

Customer data platform


Omnichannel customer engagement solution

Harness over 15 years of experience with the world’s most connected platform

With industry-leading expertise, you can deliver superb customer experience through our global network.

450 billion+ interactions per year

Achieve the highest delivery rates and scale your messages as you grow on our secure platform.

9,700+ direct operator connections

And 800+ direct operator connections to facilitate reliable messaging and use cases anywhere in the world.

40+ data centers

Our worldwide data centers help you keep operations running smoothly and efficiently.

Highest standards of compliance

Send compliant messages anywhere in the world and in line with local regulations.

75+ offices on 6 continents

Global experience and local presence provides best-in-class service and solutions.

24/7 support

Always-on support and network monitoring available with expert service.

Learn more about potential growth for retail businesses with omnichannel solutions

An omnichannel retail strategy drives results

Grow conversions, boost revenue, and drive efficiencies,
with an omnichannel retail strategy.